No. FlavorSum Access is designed to help you shop and compare products, then request free small samples for testing purposes. You can only request free samples through FlavorSum Access.
To order product, email: firstname.lastname@example.org. You can also call Customer Service at (800) 525-2431. One of our team members will take your order over the phone.
For free samples from FlavorSum Access: Typically, we keep those samples stocked and ready to ship within 1 business day.
For product orders: We strive to deliver most orders after receipt in less than 10 business days plus transit time. The very first order of a new product may take up to 10 days to process and produce.
No. Our site shows a sampling of our flavors. We recommend starting your flavor search on the FlavorSum Access portal where we have more than 200 top-selling and tested flavor samples available for you to try. If you can’t find your flavor, call our Customer Service Team at (800) 525-2431.
We don’t sell our samples. Please contact our Customer Service Team at (800) 525-2431 or your Sales Rep for counsel about dosing ratios when you’re evaluating samples or to process a larger sample request.
You can request any sample shown on the FlavorSum Access portal and try it in your application. If a usage rate isn’t shown for a specific application, however, you could still try it at a similar usage rate as displayed. Typically, high temperature processes (baking/confectionary) require a higher usage rate than products that do not have a heat treatment step.
Health & Wellness Options
Yes! On the FlavorSum Access portal, you can order non-allergenic flavors for many tree nut varieties including coconut, hazelnut, walnut, pistachio, Macadamia, and pecan. We also have non-allergenic peanut flavor options. Simply select the “non-allergenic” filter and search for the desired flavor.
Yes! Type in ‘organic’in the search bar for our current list of organic samples.
The FlavorSum team has submitted all flavors we suggest for use in alcoholic beverages to the TTB. You can access these flavors by using the application type, “Alcoholic Beverage” in your search. All FIDS are readily available on FlavorSum Access for your assistance.
Alcoholic beverages that are packaged for retail must use TTB approved flavors to prevent processing delays for your product labels and approvals by the TTB. We have over 30 TTB approved flavors for use in your alcoholic beverage projects available on FlavorSum Access.
Tech docs are available for you to download and store through the customer portal. Call a customer service representative at (800) 525-2431 if you have questions about the documentation or have difficulty with downloads.
You have on-demand access to downloads of corporate documentation and tech docs for samples, but your short-term solution for tech docs for purchased products is as follows:
- For Order/Lot specific documents such as Certificates of Analysis (CoAs), contact email@example.com. We retain CoAs for 1 year.
- Any other product specific tech docs such as TDS, SDS, NBFDS, and FIDS are available from firstname.lastname@example.org. We retain documentation for product purchases for 2 years.
We’ll promptly email documents associated with your product purchases.
In 2022, we’ll have news about a solution that will restore on-demand access to tech docs for purchased products.